Using Your Account

What Are the Benefits of Creating a 3XRELAXHOME Account?

A 3XRELAXHOME account makes shopping on our website easier and more convenient. By creating an account, you can:

  • Check the status of your current orders and view your order history.
  • Save your shipping and billing information for faster checkout.
  • Manage your account and order information.
  • Write product reviews after completing a purchase.
  • Add products to your wishlist so you can easily find them later.

Can I Add a Guest Order to an Account I Create Later?

No. If you want an order to be associated with your 3XRELAXHOME account, you need to create an account or sign in to your account before placing the order.

If you placed an order as a guest and need assistance with your order, please contact our customer support team at 3xrelaxhome@gmail.com and provide your order number.


Forgot Your Password?

If you forget your password:

  1. Click "Sign In" or "Account" at the top of the 3XRELAXHOME website.
  2. Click "Forgot Password?"
  3. Enter the email address associated with your account.
  4. Follow the instructions sent to your email to reset your password.

If you no longer have access to the email address associated with your account, please contact 3xrelaxhome@gmail.com for assistance.


How Do I Change My Account Information?

Sign in to your 3XRELAXHOME account to update your account information, including:

  • Password
  • Shipping address
  • Billing address
  • Contact information

Once your changes are complete, please save your updated information before leaving the account page.

If you need to change the shipping information for an existing order, please contact our customer service team as soon as possible.


How Do I Write a Review?

After logging in to your 3XRELAXHOME account, go to "My Orders" and find the relevant completed order.

If the review option is available, click "Write a Review" to share your experience with the product.

Please note that product reviews should reflect your genuine experience. Review eligibility may depend on your order status and our review system.

If you need assistance with submitting a review, please contact 3xrelaxhome@gmail.com.


Customer Support

For questions about your account, orders, or products, please contact:

Email: 3xrelaxhome@gmail.com

Customer Support Hours:
Monday–Friday, 10:00 AM–6:30 PM (EST)

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